I warmly welcome this excellent move by the Department. Will my hon. Friend please pay tribute to the sympathetic, careful, diligent and effective manner in which the staff of the Jobcentre Plus in Haywards Heath carry out their difficult duties?

My right hon. Friend has highlighted a very important point. He has talked of the incredibly hard-working DWP staff in the Haywards Heath jobcentre, but the Secretary of State and I see the same hard work as we go up and down the country talking to our colleagues in jobcentres. They are all incredibly committed, and they see the benefits of universal credit in helping people and ensuring that claimants have the one-to-one support that was not in place before.