Dear Constituent,
I thought that you would want to see the attached letters as soon as possible.
I am so sorry that you have had such a dreadful time and I hope that the service will now be speedily restored.
I have also copied below some information that I received from the Chief Executive of GTR Ltd on the 26th January concerning compensation for season ticket holders.
With best wishes and thanks for your forbearance.
Yours sincerely,
Nicholas Soames